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Complaints / Video Arts (Firm).

Films Media Group, film distributor.; Video Arts (Firm)

Place of publication not identified : Video Arts Firm 2012

Online access

  • Title:
    Complaints / Video Arts (Firm).
  • Author: Films Media Group, film distributor.; Video Arts (Firm)
  • Subjects: Consumer complaints; Selling; Customer relations
  • Contents: Complaints: Introduction (0:56) -- Listen (4:18) -- Sympathize (5:27) -- Ask the Right Questions (3:55) -- Agree on a Course of Action (3:28) -- Check it is Carried Out (4:37) -- Complaint Management (1:39) -- Credits: Complaints: Customer Service & Sales Classics (0:26) -- Testing (2:34)
  • Publisher: Place of publication not identified : Video Arts Firm
  • Creation Date: 2012
  • Physical Description: 1 online resource (1 video file (25 min., 1 sec.)) : sound, color..
  • Language: English
  • Source: 01GALI USG ALMA
    01GALI GIT ALMA
  • OCLC Number: 974884948
  • NZ MMS ID: 9913918666002931
  • Local Notes: $$I01GALI_GIT

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