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1
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Book
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Successful ombudsman programs.

United States. Department of Health and Human Services. Office of Inspector General, author.

Washington, D.C. : Department of Health and Human Services, Office of Inspector General 1991

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2
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Ombudsman output measures : management advisory report.

United States. Department of Health and Human Services. Office of Inspector General, author.

Washington, D.C. : Department of Health and Human Services, Office of Inspector General 1991

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3
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Book
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Long Term Care Ombudsman Program : complaint trends.

United States. Department of Health and Human Services. Office of Inspector General, author.

Washington, D.C. : Department of Health and Human Services, Office of Inspector General 1999

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4
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Book
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Long Term Care Ombudsman Program : overall capacity / Department of Health and Human Services, Office of Inspector General.

United States. Department of Health and Human Services. Office of Inspector General, author.

Washington, D.C. : Department of Health and Human Services, Office of Inspector General 1999

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